Return & Refund Policy

We want you to love your KINGSMONTT pieces. If something isn't right, here's how returns and refunds work.

1. Return Window

You may request a return within [X DAYS] of receiving your order.

2. Eligibility for Returns

To be eligible for a return, items must be:

• Unworn, unwashed, and unused
• In their original condition with tags attached
• In the original packaging where possible

3. Non-Returnable Items

Certain items may not be eligible for return, including final sale items, intimate apparel, and items marked as non-returnable at checkout.

4. How to Start a Return

Contact us at help@kingsmontt.boutique with your order number and the reason for your return. We'll guide you through the next steps.

5. Return Shipping

Unless the item arrived damaged, defective, or incorrect, return shipping costs are the customer's responsibility.

6. Inspection

Once we receive your return, we will inspect the item to confirm it meets the eligibility requirements above.

7. Refunds

Approved refunds are issued to your original payment method. Please allow a reasonable processing time for the refund to appear, depending on your payment provider.

8. Exchanges

If you'd like a different size or item, contact us and we'll do our best to arrange an exchange, subject to availability.

9. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us promptly with photos so we can arrange a replacement or refund at no additional cost to you.

10. International Returns

For international orders, any customs duties or import taxes paid are non-refundable.

11. Late or Missing Refunds

If you haven't received your refund within the expected timeframe, please check with your bank or payment provider first, then contact us if the issue persists.

12. Contact

For return or refund enquiries, email help@kingsmontt.boutique.